Answer automatically · Chat Flows

Start more chats automatically

Flows pop up a message in the chat when something happens: a first visit, time on a page, a pricing or cart page, a returning visitor or someone about to leave.

Free plan, no time limitNo credit cardReal screenshots below
My Flows list with Welcome back returning visitors, Stop visitors from leaving, Recover hesitant shoppers, Help on the pricing page and Greet first-time visitors, with the chat rescuer below
Flows → My Flows: what each Flow does and when it fires.

How you’ll use it

What you actually do in LiveChatBot, step by step.

  1. Pick a template

    Discount for new visitors, help on pricing, cart nudge, exit offer and more.

  2. Change the words

    Edit the message, button and when it fires.

  3. Switch it on

    Watch shown, clicked and leads for each Flow.

What you’ll see

Real screens from the LiveChatBot panel, shown with sample data. Tap any picture to see it full size.

What it does

Triggers

First visit, time on page, page address, returning visitor and exit intent.

Conditions

Only show to some countries, devices or sources.

Ask for contact details

Add an email and phone box and a button to collect leads.

Follow-up

Send a second message if they don’t answer.

Questions about Chat Flows

What is a chat Flow?

An automatic message that pops up in the chat when a visitor does something, like opening your pricing page.

Can a Flow collect emails?

Yes. Turn on the email box and set the button text. It asks for an email and a phone number.

Try Chat Flows on your website, free

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