Set up and connect · Team

Answer chats together

Add teammates and choose what they can do. Group them into teams like Sales or Support, and chats can go straight to the right team.

Free plan, no time limitNo credit cardReal screenshots below
Your team page listing an owner and an agent, with a form to add a teammate and choose what they can do
Team: your people and what they can do.

How you’ll use it

What you actually do in LiveChatBot, step by step.

  1. Add a teammate

    Name, email and a temporary password.

  2. Choose access

    “Answer chats only” or “Everything, including websites and team”.

  3. Make teams

    Group people so chats and alerts go to the right ones.

What it does

Two roles

Agent or owner.

Teams

My teams folder in the inbox.

Assign chats

Give a chat to a teammate in one click.

Own alerts

Each person sets their own sounds and alerts.

Seven dashboard languages

Each person can use the panel in their language.

Questions about Team

Can an agent change my settings?

Not if you choose “Answer chats only”. Only owners change websites, billing and team.

Can chats go to a specific team?

Yes. The AI Agent and assign menu can route chats to a team.

Try Team on your website, free

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