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Support and sales · Help center

Let customers find answers themselves

Write short articles for the questions you get most. Visitors search them in the chat widget and on your public help page, and the AI Agent uses them to answer.

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Free plan, no time limitNo credit cardReal screenshots below
Help center admin page with published articles like How long does delivery take, How do I track my order and How do I return a saree
Help center: your articles, drafts and categories.

How you’ll use it

What you actually do in LiveChatBot, step by step.

  1. Write articles

    Add a title, short answer and full answer, and pick a category.

  2. Feature the best ones

    Featured articles show first in the chat widget.

  3. Share the page

    Link your public help page from your website or emails.

What you’ll see

Real screens from the LiveChatBot panel, shown with sample data. Tap any picture to see it full size.

Public help page titled How can we help with a search box, popular articles and categories for orders and returns
The public help page your customers see.

What it does

Search in the chat

Visitors find answers without waiting.

Public help page

A full help site for each website.

Feeds the AI Agent

Published articles become AI knowledge.

Views and helpful votes

See which articles people read.

Questions about Help center

Is the help center part of the chat?

Yes. Search and popular articles appear on the chat home screen, and there is also a public page.

Does the AI Agent read my articles?

Yes. Published articles are part of the AI Agent’s knowledge.

AI Agent setup page with steps: add knowledge, communicate in your tone of voice, test your AI Agent and enable it, with a chat preview

AI Agent

Answers common questions from your own content, day and night.

See how it works → Tickets list showing ticket numbers, subjects like bulk order for wedding, customers, priority, assignee and last update

Help desk and tickets

Tickets with status, priority, owner, saved replies and a customer page.

See how it works → LiveChatBot chat widget open on a website, showing the welcome message, a Start a chat button, help search and popular articles

Live chat widget

A light chat bubble for any website, on desktop and phone.

See how it works →
Live chat widget Widget design Chat link Shared inbox Mobile app and alerts Live visitor tracking Visitor profiles Lead capture Reports SEO cycle tracker Traffic and keywords Pages to improve Content ideas and auto posting Google and AI crawler tracking AI Agent Chat Flows Away messages and chat rescuer Help desk and tickets CRM and sales pipeline Easy install Multiple websites Team Integrations and API

Try Help center on your website, free

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